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A client (or their worker) requests either a cell phone, computer, or tablet through our device request form on our website. They are then added to the device wait-list.
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We rely on device donations to redistribute devices. Devices can be donated at Purpose Society, New Westminster Public Library, and Century House.
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We clean the device, wipe off all existing information, and update the device to the newest available software.
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We consult the existing wait-list and contact the next eligible client.
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Upon receival, we help the client with any questions they may have about their new device. They are also invited to participate in a 6 month follow-up survey to help determine the successes and challenges with their device.
Accessing devices: How it works
